Crunchtime News and Culture Crunchtime's First-Ever Ops Excellence Awards—Meet the Finalists and See Who Won! Nov 13, 2023 | 5 min read Learn about Crunchtime's first-ever Ops Excellence Awards, who our finalists were, and who took home the grand prize. Read more
Crunchtime News and Culture 2023 Ops Summit Recap: An Overview of Customer Experience at Crunchtime Nov 2, 2023 | 2 min read A recap of Crunchtime Chief Customer Officer, Andy Bergen's, session from Ops Summit 2023, overviewing Crunchtime’s dedication to supporting our customers. Read more
Labor and Scheduling Introducing Tip Pooling from Crunchtime Oct 31, 2023 | 5 min read Crunchtime’s new tip pooling solution makes it easy for restaurants to calculate and distribute tips. Learn how it works! Read more
Food Costs and Inventory New Features for Inventory Management and Labor & Scheduling - Fall 2023 Oct 31, 2023 | 6 min read Learn about what’s new in Crunchtime’s latest release for Inventory Management and Labor & Scheduling (version 11). Read more
Data, Analytics, and Reporting [New Research] 3 Key Technology Benchmarks for Multi-Unit Restaurants Oct 26, 2023 | 3 min read Learn how tech is (or, isn’t) used across critical ops functions, how many different systems are used, and where future investments are being prioritized. Read more
Data, Analytics, and Reporting [New Research] Operators Want New Employees Trained and Shift-Ready One Week Faster Oct 24, 2023 | 3 min read Revealed in new research, operators said it takes 19 days for new employees to become proficient, while they ideally want them up and running in 12 days. Read more
Data, Analytics, and Reporting [New Research] Improving Operations Execution Could Increase Sales Significantly Oct 12, 2023 | 2 min read As revealed in new research, operators estimate that if stores could more consistently complete daily operational tasks sales could increase significantly. Read more
Industry Trends and Perspectives 5 Tips for Improving Performance in Underperforming Stores Oct 2, 2023 | 3 min read Samantha Kessler, Senior Product Training Manager at Wesco, recently shared how their operations team helps their underperforming stores improve their outcomes. Here are five tips you can use to coach your underperforming stores and drive improvements that will leave your teams more confident and customers happy. Read more
Data, Analytics, and Reporting [New Research] Staffing Challenges are Broader than just Finding Labor Sep 29, 2023 | 3 min read New research reveals the growing complexity of scheduling labor and strategies for reducing labor costs in multi-unit restaurants in the next 12-18 months. Read more
Food Costs and Inventory [New Research] Food Costs Eat Up 35% of Revenue on Average for Multi-Unit Restaurants Sep 28, 2023 | 2 min read New research gives a clear benchmark for food costs in multi-unit restaurants and reveals operators' strategies for reducing them in the near term. Read more
Crunchtime News and Culture FSTEC Recap: How top operators are leveraging tech to overcome challenges and grow Sep 26, 2023 | 4 min read A recap of Crunchtime’s Innovation Forum session at FSTEC. Learn how restaurant tech helps brands face industry challenges and drive growth. Read more
Data, Analytics, and Reporting [New Research] Restaurant Operators Plan on Growth—How Will They Get There? Sep 22, 2023 | 4 min read Newly released research reveals operators' big plans for investment, priorities to drive growth, and strategies for improvement in multi-unit restaurants. Read more