How to Write Your Restaurant Communication Plan
An effective restaurant communication plan is essential for managing your staff and connecting with your customers. Here's how to nail it.
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Articles about Operational Excellence
The ROI of Ops Excellence: How Restaurants Can Measure the Value of Improved Team Execution in Every Location
Learn about the ROI of operations execution and see the value of operations execution on your customer experiences and bottom line.
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The ROI of Ops Excellence: How Restaurants Can Measure the Value of Improved Inventory Management
See how food costs and inventory optimization impact profitability. Measure the ROI of digitizing inventory processes to understand the value you’ll drive.
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Understanding the Value of Ops Excellence in Restaurants
Understand the impact of investing in ops excellence and measure specific outcomes in 4 areas to demonstrate the value you’ll drive back into the business.
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What Happens When You Listen to Your Customers (and How to Do This Better)
Learn how to more effectively listen to your customers, and the benefits can it bring, along with 8 steps to get started from Product Design methodology.
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National Burger Day 2023: How to Serve Great Burgers in Every Store
Just in time for National Burger Day, we’ve compiled strategies to help multi-unit unit restaurants serve consistently great burgers in every store.
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Delivering Great Guest Experiences: An Interview with Chipotle
Chipotle’s Senior Manager of Process Innovation, Brandon Blosser, discusses how technology enhances both customer and employee experiences across their stores.
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How Culver’s Cuts Food Costs Across 900 Locations
Insights from Deane Fischer, Franchise Business Consultant at Culver’s, on how the brand is keeping food and labor costs low while prioritizing training.
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RLC 2023: 4 Takeaways from Top Restaurant Chains
Insights from operations experts on how restaurant brands can prepare and adapt to constant changes in the industry and how to come out ahead and on top.
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Driving Ops Excellence: 5 Lessons from Burger King
Burger King's Sr. Director of Ops. Training, John Zurovchak, discusses how new technology can be employed to enhance both customer and employee experiences
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Ops Excellence in Action: Five Guys, Chipotle, Uno, & Miller’s Ale House
Learn what operational excellence means and four examples how leading restaurant brands achieve it to gain a competitive advantage and grow successfully.
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How 3 Top Restaurant Brands Are Helping the Environment
In honor of Earth Day, we’re highlighting the efforts of 3 top brands leading the charge across the industry in a concerted effort to better our planet.
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