What is Ops Summit 2024, and What Can Attendees Expect?

If you couldn't already tell, we’re SUPER excited to bring together customers of Crunchtime, Zenput, DiscoverLink, Squadle, and BrandMate for learning, sharing, networking, and fun at our annual customer conference, Ops Summit 2024. Entering its sophomore year, this event is set to be even bigger and better than its predecessor, filled with new programs driven by attendee feedback.  

This year, Ops Summit takes place on the East Coast in Crunchtime's hometown of Boston, MA. We can’t wait to be surrounded by customers, leaders, users, and advocates from the Crunchtime community.

ICYMI: Registration is now open for Crunchtime customers across all product lines! 

Whether you joined us in San Antonio last year or are attending for the first time in Boston this year, we wanted to provide you with a closer look at what you can expect and answer some FAQs. 

When and where is Ops Summit 2024 taking place?
Ops Summit 2024 will take place on November 13-14, 2024, with an optional pre-conference training day on November 12, 2024. We're excited to welcome everyone to the Boston Marriott Long Wharf, (296 State St, Boston, MA 02109), located on Boston's iconic waterfront, just a short ride from the airport and steps to historic Quincy Market, Faneuil Hall, and the North End. Hotel room rate starts at $349 (plus taxes and fees) and can be booked here. The room block closes on October 22, 2024.

Who is Ops Summit for, and who should attend?
Ops Summit is open to all Crunchtime customers across all product lines. Everyone in your organization who plays a role in helping you achieve operational excellence will find relevant content, including:

• Operations & Franchising
• Information Technology
• System Administrators
• Training
• Human Resources
• Purchasing
• C-level Executives

How can Crunchtime customers register for Ops Summit?
Customers can click here to register. 

What is the cost to attend and what is included with a ticket?
Tickets include access to all sessions (including pre-conference training), events, and meals during event hours on both days. The early bird rate to attend is $449 per person and will run through September 8, 2024. Starting September 9, 2024, the rate will be $599 per person.

Here is a link to a sample approval request letter that you can customize and send to your manager. It includes a rundown of all of the key benefits of attending for you and your organization. 

What's on the agenda?
Click here to view the full agenda. Here are a few highlights:

• 7 general sessions featuring Crunchtime leadership, customers, product strategy leads, and industry experts
• 3 networking meals plus 1 fabulous evening event
• 50+ Smart Bar scheduled 1:1 sessions plus 4 walk-up demo stations
• New this year! Pre-conference training day
• 5 tracks with 4 sessions each:
  • Inventory Management
  • Labor & Scheduling
  • Operations Execution
  • Learning & Development
  • Executive/Cruise

What can attendees expect to gain from Ops Summit?
Crunchtime customers, leaders, users, and advocates will learn and share:

• What their peers are doing (successfully), the results they're seeing, and how to replicate them
• Best practices and new ideas for leveraging Crunchtime for different processes and workflows
• Newly introduced and upcoming Crunchtime capabilities and how to use new features effectively
• Ideas and feedback with peers and the Crunchtime team to help influence the future of the platform

What if I have additional questions?
Click here to visit our FAQ page or email us at opssummit@crunchtime.com.  

Visit the official Ops Summit 2024 site to learn more details, register, and add the event to your calendar. Watch the video below for a glimpse into what you can expect: