Operations Execution

Elevate team execution in every location

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Equip teams to deliver on operational priorities

Top restaurant and convenience brands use Zenput, Crunchtime's Operations Execution platform, to ensure work is being done correctly and on time in every location. By automating how operating procedures, food safety protocols, and other corporate initiatives are rolled out and enforced, Crunchtime helps brands consistently deliver great customer experiences on every visit.

Learn how Chipotle improved execution across 3,200 locations

Drive quality task execution

Operators estimate that improving operations execution could increase sales by an average of 22% in each store.* Schedule all the tasks that need to get done, whether it’s a one-time product rollout, a monthly audit, or a daily opening checklist. Provide your stores with the guidance they need to operate smoothly, stay ahead of quality issues, and deliver great customer experiences. *2023 Restaurant Operations Report

Hold teams accountable for great work

Get real-time visibility into task completion rates and cross-store performance. Prevent issues from slipping through the cracks with alerts, automated follow-up tasks, and resolution monitoring. Effectively audit your stores from anywhere to maintain high standards.

Act quickly to resolve incidents

Only 43% of operators strongly agree they can quickly address food safety concerns.* Automate notifications to be alerted to incidents in real time and track resolution. Get the right information quickly by streamlining delivery of your brand’s custom incident forms to all locations and empowering teams to send photos and reports through their mobile device. *2023 Restaurant Operations Report

Uncover strategic improvements

Evolve your strategy and make informed decisions by analyzing employee, store, or team performance to identify strong performers and uncover potential areas for improvement. Explore trends to surface issues that require intervention.

NEW RESOURCES

A new hub to help you elevate team execution in every location

Explore a collection of curated content to help you improve your restaurant’s operation execution.

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Learn how top brands like Chipotle, Domino's, and Freddy's use Crunchtime to achieve ops excellence.

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“It made it incredibly simple for employees to see what work needs to be performed when, and did a great job of holding them accountable for doing it right and on time. It simplifies and streamlines these tasks, which makes our managers’ lives easier and frees them to focus on improving the customer experience.”

Stephanie Becvar Training and Development Specialist Sonic

Who uses Crunchtime Operations Execution?

Crunchtime Operations Execution is the top-ranked software platform for multi-unit restaurants, convenience stores, and supermarkets. Customers, including Domino’s, Chipotle, P.F. Changs, Taco Bell, Five Guys, Global Partners, Smart & Final, and KFC rely on Zenput every day in 60,000 locations across 100+ countries to ensure critical tasks, food safety protocols, and operating procedures are done correctly and on time.

Can I use Crunchtime Operations Execution to show third party regulators the work that’s been done at my restaurant? In the event that your brand is working with the Health Department or any other outside parties, your ops leaders can easily select the relevant dates in Zenput and pull up a comprehensive report of the work that has been done in that location and the audits that have been completed so far to ensure a safe customer experience.

Can I use Crunchtime Operations Execution if my business is a franchise?

We are the only solution designed to support the needs of franchised organizations by managing complex hierarchies and providing the right amount of visibility to corporate and field teams to keep franchisee data relevant and actionable. Our franchise solution provides streamlined connectivity to leverage corporate’s standard operating procedures, but enough flexibility for franchisees to do things their own way at their locations.

What kind of support can I expect to get from the Crunchtime team? Our award winning training programs help to guarantee fast and effective roll-outs. Our customer-facing team combines restaurant expertise and technological know-how and we’re constantly making improvements to our product based on real client feedback. Learn more about Crunchtime Services.