CrunchTime! Named as Finalist in 2012 Stevie® Awards for Sales and Customer Service
6th annual awards to be presented February 27, 2012 in Las Vegas
Boston, MA – CrunchTime! Information Systems, a provider of web based restaurant back office solutions, was named a Finalist today in the “Best Use of Technology in Customer Service” category in the sixth annual Stevie Awards for Sales & Customer Service.
The company will ultimately be a Gold, Silver, or Bronze Stevie Award winner in the program. The awards are presented by the Stevie® Awards, which organizes several of the world’s leading business awards shows including the prestigious International Business Awards.
Nicknamed the Stevies for the Greek word “crowned,” the final results will be announced during a gala banquet on Monday, February 27 at Caesars Palace in Las Vegas, Nevada. Finalists from the U.S.A. and several other nations are expected to attend.
More than 1,000 entries from organizations of all sizes and in virtually every industry were submitted to this year’s competition, an increase of almost 30% over 2011. Finalists were determined by the average scores of 93 professionals worldwide, acting as preliminary judges. Entries were considered in 27 categories for customer service professionals, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; 38 categories for sales professionals, ranging from Senior Sales Executive of the Year to Sales Training or Coaching Program of the Year to Sales Department of the Year of the Year; and categories to recognize new products and services and solution providers.
The CrunchTime! Support was nominated for implementing their new online “Customer Portal”. Clients use the tool to manage their applications and support cases, learn from the user community, collaborate on future development, and communicate easily with the company. “The Portal lets our Support team go beyond solving day to day issues… it helps them create a community of smarter, better users of our solution, to everyone’s benefit.” said Bill Bellissimo, CEO of CrunchTime!
More than 100 members of seven specialized judging committees will determine Stevie Award placements from among the Finalists during final judging, to take place January 30 – February 10.
“We’re delighted to kick off our celebration of the 10th year of the Stevie Awards movement with the 2012 Stevie Awards for Sales & Customer Service, which will be the first program in which we’ll bestow Silver and Bronze Stevie Awards,” said Michael Gallagher, president and founder of the Stevie Awards. “It’s gratifying and inspiring to have received so many remarkable entries for this year’s competition. I know the final judges have a tough task ahead of them to determine the Stevie Award placements.”
“The effort our Support team made to implement the Customer Portal was immense.” said Jean Fogarty, VP Client Services at CrunchTime! She added, “The end result has been a huge success for our clients, and for the team. We’re thrilled that our hard work has been recognized with this Stevie Award nomination.”
Details about the Stevie Awards for Sales & Customer Service and the list of Finalists in all categories are available at www.stevieawards.com/sales.
About CrunchTime! Information Systems
CrunchTime! Information Systems is a leading provider of efficiency solutions for the hospitality industries. Since 1995, CrunchTime! solutions have helped customers reduce food and beverage costs, drive labor efficiencies, and better manage the quality and consistency of their food service operations. CrunchTime!’s customers include multi-unit restaurants, cruise lines, hotels and food service management companies around the world. For more information, visit www.crunchtime.com.
About The Stevie Awards
Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at www.stevieawards.com.
Sponsors and supporters of the 6th annual Stevie Awards for Sales & Customer Service include American Support, Coloredge Los Angeles * New York, Competence Call Center, SDL and ValueSelling Associates.