Poised for growth nation-wide, Firebirds realized a proven restaurant back-office software solution helps pave the way for rolling out more locations. “Firebirds chose CrunchTime! because we understood we needed a robust back-of-house solution,” explained Erik Van Dyne, BOH Systems Analyst, Firebirds International. “We’re scheduled to grow quite a bit over the next several years. We looked at about six different solutions and developed a sophisticated matrix and ran them all through the same gamut. In the end, CrunchTime! was hands-down the obvious choice for us.”
Struggling with deliverability issues from another solution provider, Firebirds sought an alternative platform that would make it easier for their teams to execute more effectively. The organization ultimately selected CrunchTime! for its ease of use, functionality, and its experience with implementing complex business requirements on-time and on-budget. Van Dyne went on to say, “Implementation was something that we struggled with using another company before. It was important for us to find a company that had the skill-set to ensure that we could implement on-time. Above everything else, that was the number-one thing we found with CrunchTime! — they had a very clear plan on what they wanted to do and how to get there. They have a lot of people with experience in restaurants as well as in technology to make it all happen.”
“Our platform is designed to provide our customers with a hassle-free implementation, a dependable service experience, and an ability to run their businesses with actionable information,” said Bill Bellissimo, president of CrunchTime!. “Firebirds has a committed partner that will be with them every step along the way as they drive efficiencies and position themselves for continued growth.”
CrunchTime!’s interview with Firebird’s Erik Van Dyne can be seen here on Vimeo: https://vimeo.com/channels/getcrunchtime/68401083
About Firebirds International
When it first opened its doors in 2000, Firebirds Wood Fired Grill locations introduced a taste of Colorado to the eastern US. The restaurant’s upscale casual design includes exposed wood, stone and an indoor fireplace, all of which make for a comfortable and dynamic dining experience. The centerpiece of Firebird’s exposed kitchen is its signature wood-burning grill. In addition to expertly seasoned wood-grilled steaks, guests can have freshly grilled seafood, burgers and oversized salads, as well as ice cold martinis and great bottles of wine.
More information about the company can be found at www.firebirdsrestaurants.com
About CrunchTime!
CrunchTime! Information Systems is a leading provider of cost control solutions for the hospitality industries. Since 1995, CrunchTime! solutions have helped customers reduce food & beverage costs, drive labor efficiencies, and better manage the quality and consistency of their food service operations. CrunchTime!’s customers include multi-unit restaurants, cruise lines, hotels and food service management companies around the world.
For more information, visit www.crunchtime.com. Or, follow them on twitter at @GetCrunchTime
Media Contact:
Paul Molinari, Director of Marketing,
CrunchTime! Information Systems, Inc.
129 Portland Street
Boston MA 02114
pmolinari@crunchtime.com
Phone: +1.617.963.7719