Building Better Relationships with Latinos

Course Abstract

20 minutes

Provide a better understanding of the diverse nature of the Latino/Hispanic culture, and promote better relationships among coworkers. This interactive course will clarify the communication styles and behaviors that can lead to misunderstandings in a multicultural workplace.

• Discusses the diversity of heritage and language among Latino culture
  
  
• Defines terminology used to identify Latinos and Hispanics from different areas in an interactive game
  
  
• Shares common Latino stereotypes, characteristics, values, and workplace behaviors

• Explains Latino communication style and the impacts it can have in a professional environment
  
  
• Illustrates potential cross-cultural misunderstandings through storytelling