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Delegation: Groom Your Next Superstar

Watch a 1-minute video sample that demonstrates an interactive game to identify delegation best practices.

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Course Abstract

15 minutes

Grow the overall talent of your staff by teaching leaders how to effectively delegate to managers. This course explores the differences between delegating to managers and team members, and lets learners practice multiple delegation approaches. Employing ongoing team development at every level will provide your managers with more time to focus on the big picture, resulting in lower turnover, happier guests and improved profitability.

  • Compares results from a general manager who delegates effectively vs. one who doesn’t

  • Explores differences between delegating to team members compared to delegating to managers

  • Teaches how phrasing can impact effective delegation, the key elements of delegation, and how to avoid micro-managing

  • Shares tips from experienced general managers for effective delegation to manager-level employees

Help general managers learn to focus on the big picture

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Audience

Assistant Managers
General Managers
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Features

Interactive exploration
Best practice advice
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Languages

English
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Accessibility

Full narration
Onscreen text option
Tin Can compatible
Mobile ready