Evaluating Performance

Course Abstract

4 minutes

Teach your trainers how to write end-of-shift evaluations that assess how a trainee’s knowledge and performance compared to company standards. With an objective measure of how trainees are performing, your trainer will be equipped to communicate progress to management and determine if any corrective actions may be needed.

• Emphasizes the importance of measuring performance against company standards, not other employees
  
  
• Allows practice reviewing performance summaries and rating trainees at below, meets or exceeds standards

• Explains how focusing on accomplishments and daily progress in mastery of tasks helps to build a trainee’s confidence
  
  
• Uses drag and drop activity to determine if sample phrases would increase or decrease a trainee’s comfort level