Post-Shift Leadership

Course Abstract

25 minutes

What a manager does as the shift winds down to keep energy high, build a better team, and set up the next shift for success is what differentiates a high-performing manager from an average one. Help all your managers to be high performers by teaching them the powerful impact post-shift leadership has on employees and customers, how to conduct a post-shift meeting, and how to communicate key shift events to your management team.

• Learn the importance of keeping the energy high and closing the shift on a positive note
  
  
• Explore the positive effect post-shift leadership has on employees and customers
  
  
• Discover methods for conducting effective post-shift meetings

• Observe good examples of group and one-on-one post-shift meetings
  
  
• Understand the importance of communicating key shift events to the management team
  
  
• Get tips for using the manager logbook, including what to document, how to write it, and what not to document