[Webinar Preview] Experts from Top Dunkin' Franchisee and LM Restaurants to Share Scheduling Best Practices

What’s the one ops challenge that keeps you up at night? For many restaurants, it’s scheduling—too many gaps, too little flexibility, and not enough time to fix it all. On April 30th, experts from a top Dunkin' franchisee and LM Restaurants will be joining Crunchtime’s Ops Innovators webinar to talk through the biggest red flags in restaurant scheduling—and how to stay ahead of them.

Meet the Panelists

Danielle Neal, Assistant Director of Business Systems, DMCP Group, LLC

Danielle Neal is the Assistant Director, Business Systems, for DMCP Group LLC, a top franchisee of Dunkin'. She has 7 years of experience with Dunkin' and worked her way up from Assistant Manager. She really enjoys the numbers behind operations and utilizing business systems to find ways to streamline processes and implement a smarter approach to drive operational excellence while gaining productivity and efficiency within the team from the top to the bottom.

DMCP has 34 locations in the Northeastern U.S. and was named 2024 Dunkin' Operator of the Year. They have been a Crunchtime Labor & Scheduling customer since 2021 and are currently rolling out Crunchtime Inventory Management.

Travis Scarborough, Senior Operations Specialist, LM Restaurants

Travis Scarborough has worked for LM Restaurants for 24 years, previously in operations as a general manager and now as a Senior Operations Specialist at the home office. He is responsible for Crunchtime implementation and ongoing support alongside POS and online ordering management. Travis is always looking for ways to leverage technology and data to allow operational teams to better focus on delivering exceptional food and unforgettable experiences to guests.

LM Restaurants is a multi-brand group with 23-unit Carolina Ale House and nine other brands. Based in North Carolina, they have been a Crunchtime customer since 2016 and use all four of Crunchtime's primary solutions, including Labor & Scheduling, Inventory Management, Operations Execution (Zenput), and Learning & Development.

There’s no perfect playbook for restaurant ops—but there are warning signs you can’t afford to ignore. Register now for the 8 Red Flags of Restaurant Scheduling Ops Innovators webinar, where we’ll share what’s working, what’s not, and how to lead stronger teams through smarter scheduling.