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Sneak Peek: Crunchtime’s 2024 Ops Excellence Awards Finalists

Earlier this year, Crunchtime customers were invited to submit nominations for Crunchtime’s 2nd annual Ops Excellence Awards. This program honors the outstanding achievements of restaurants and groups that have harnessed the power of Crunchtime to achieve unparalleled operational excellence.

Awards nomination requirements included explaining how their organization has harnessed the power of Crunchtime solutions to manage profitability, deliver great customer experiences, and successfully grow their multi-unit operations.

With so many phenomenal nominations, it was extremely difficult to narrow it down to our top five finalists. We truly appreciate every nomination and are proud to see so many wonderful teams making huge strides in their pursuit of operational excellence. 

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Crunchtime’s 2024 Ops Excellence Awards Finalists

These companies have demonstrated remarkable leadership and innovation in operations, standing out in a competitive field. Here are the five finalists, listed in alphabetical order:

bbq holdings

BBQ Holdings

With a diverse portfolio of restaurant brands, BBQ Holdings is a dynamic leader in the dining industry. Their commitment to innovation, quality, and growth has driven the success of each unique concept under their umbrella, from fast-casual to full-service dining. BBQ Holdings consistently delivers exceptional food and service while focusing on value for both franchise partners and guests.

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Five Guys

With a steadfast focus on quality and simplicity, Five Guys has expanded into a global leader in the fast-casual dining space. By maintaining its core values—offering fresh, never-frozen ingredients and exceptional customer service—Five Guys has developed a loyal following worldwide. Their commitment to operational consistency and brand integrity ensures a seamless experience across all locations, setting a benchmark for operational efficiency.

 

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Jersey Mike’s

Rooted in a tradition of quality and community, Jersey Mike’s has grown into a fast-casual powerhouse by staying true to its mission of delivering fresh, made-to-order subs with exceptional service. With a focus on operational excellence and strong franchise partnerships, Jersey Mike’s continues to scale while maintaining its local charm and commitment to giving back.

 

crunchtimet-lp-spbhospitalitySPB Hospitality

SPB Hospitality manages a broad portfolio of brands and stands out for its innovative approach to restaurant management and commitment to delivering exceptional dining experiences. Their expertise in running both casual and fine dining establishments ensures operational success and a consistent, high-quality guest experience across all locations.

 

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Triple T Hospitality

Triple T Hospitality excels in optimizing operations across its diverse collection of restaurants. By prioritizing efficiency and excellence, Triple T Hospitality has built a reputation for delivering top-notch service and guest experiences, ensuring success across multiple concepts and locations.

 

Now, here’s the exciting part: We will welcome representatives from all five finalists onto the stage at our 2024 Ops Summit to share their success stories, and all Ops Summit attendees get to cast their votes live for the winner! 

The finalist presentations will be delivered by:

  • Jeremy Beard, Manager of Operation Services for BBQ Holdings 
  • MJ Worsham, Director, Restaurant Technology for Five Guys
  • Amanda Vrabel, Manager, Business Management Systems for Jersey Mike’s
  • Michael Matos, Senior Director of Ops Services for SPB Hospitality 
  • Tom Tozzi, VP of Finance for Triple T Hospitality

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Big congratulations to BBQ Holdings, Five Guys, Jersey Mike’s, SPB Hospitality, and Triple T Hospitality! Let's come together to celebrate their achievements and the spirit of operational excellence that drives our industry forward. Mark your calendars and get ready for an unforgettable event filled with networking, learning, and, of course, the announcement of the grand winner. Don’t forget to get your spot if you haven’t already–you won’t want to miss this!