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growth-headline

 

 Restaurants with 500 locations operate differently than those with 5. Everything keeps changing and evolving as you grow.

Brands that want to confidently open their next five, dozen, or hundred locations must operate differently, too. How? By investing in people, systems, and process improvement across operations, IT, and other supporting groups to achieve operational excellence.

96% of operators are planning for growth in the near term*

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+2,500 U.S. locations in the next 5 years

via QSR Magazine

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+700 locations by 2032

via Restaurant Dive

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+800 locations by 2030

via QSR Magazine

Fazolis-QSR-1

+300-500 locations by 2033

via FastCasual.com

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+5,000 locations to reach 7,000 total 

via QSR Magazine

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+300 U.S. locations by 2025

via QSR Magazine

crunchtime-customer-shakeshack-white_@2x

+80 locations by 2025 

via Yahoo Finance

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+4,000 locations to reach 7,000 total 

via Restaurant Business Online

Popeyes

+800 locations by 2028

via QSR Magazine

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+300 locations by 2026

via Chain Store Age

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+10,000 locations by 2027

via Eat This, Not That

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+2,000 locations by 2034

via Nation’s Restaurant News

crunchtime-customer-sevenbrew

+2,000 locations in development

via Nation’s Restaurant News

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+500 locations by 2028

via Restaurant Dive

texas-roadhouse-logo

+300 locations by 2032 

via Restaurant Business Online

crunchtime-Papa-Johns-Logo-white

+1,400 locations by 2025

via Eat This, Not That

Show more

*2023 Restaurant Operations Report

 

So you want to add 10, 100, 500, or 1K+ locations.
How will you get there?

Which operational priorities are on your list–or should be–to achieve your growth goals? Click into any strategy below to see how it can support growth, and explore key tactics and KPIs for driving success.

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Inventory, purchasing, & food costs

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Employee scheduling & labor costs

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Operating procedures & task management

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Employee training & development  

How confident are you in your growth strategies?

If you're eager to gauge the current state of your operations now, feel free to skip ahead.

Go to the Ops Excellence Scorecard

Common inventory and food cost challenges that stifle growth

How you manage food costs is the single biggest factor for restaurant profitability. Economies of scale don't magically happen as you add more locations–it is achieved by standardizing inventory and purchasing processes and having a clear view of costs across all locations.

 

x Inventory counts are time-consuming and/or infrequent

x Unable to breakdown food costs at SKU or ingredient level to identify biggest costs

x Stores don’t always buy correct products at the best prices

x Data isn’t accurate or trustworthy

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Learn how Sweetgreen standardized inventory processes to scale business quickly

How to drive location growth through inventory and food cost management

Improve how stores forecast sales and demand

Use forecasting tools to more accurately predict sales and production needs for weeks or months ahead.

Learn 4 steps to control food costs with inventory management

Increase your visibility into food costs

Track actual food costs against theoretical costs down to the ingredient level and identify waste and outliers.

Watch the video to learn how Zaxby's improves profitability

 
Simplify inventory management work for stores

From purchasing to doing inventory counts and reviews, make it easier for stores to do inventory work in one place.

Learn how City Barbeque cuts inventory time by 50%

Common scheduling and labor cost challenges that stifle growth

As brands grow, labor and scheduling challenges continue to evolve and require solutions that can keep up. Under/over-scheduling happens more often, labor rules and compliance become more of a liability, and managers/employees might work in multiple stores in different roles. How do you manage and automate this?

 

x Keeping labor costs under your target percentage of sales e.g. 30%

x Avoiding under- or over-scheduling employees when creating and managing schedules

x Staying compliant with labor laws at local, state, and federal level

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Learn how Fazoli's reduces labor costs with accurate forecasting

How to drive location growth through scheduling and labor cost management

Optimize scheduling to reduce labor costs

Avoid over- or under-scheduling to keep labor costs down.

Learn 4 ways to reduce labor costs without cutting shifts

Reduce time spent on scheduling

Eliminate the time-consuming hassles of manual scheduling to focus on running a smooth shift.

Watch the video below to learn how B.GOOD improves labor management to scale expansion efforts

 
Reduce violations and penalty pay

Automate compliance to better manage the increased risk that comes with each opening of a new location.

Labor law compliance: 21 questions to keep your restaurant in check

Common challenges with operating procedures and task management that stifle growth

When your first store opened, you turned it into a well-oiled machine—employees did great work and completed it on time, and consistently. But with each new location, it becomes more difficult to ensure that brand standards and food safety procedures are followed, ultimately making it harder to ensure great guest experiences on every visit.

 

x Brand standards and SOPs aren’t completed consistently in stores 

x Food safety issues and mishaps lead to unhappy customers and bad audit scores

x HQ and above-store leaders lack visibility into store performance

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Learn how Taco Bell’s largest US franchisee, Tacala Companies, ensures quality work is done consistently in every location

How to drive location growth by improving operating procedures and task management

Improve in-store execution and compliance

Provide tools that give stores lists of daily tasks, track follow-ups, upload photos, and more.

Learn how to identify and prevent pencil whipping in restaurants

Communicate faster and more effectively between stores and HQ

New SOPs, marketing campaigns, and food safety tasks? Roll them out faster and track adoption.

Watch the video to learn how Timewise keeps hundreds of stores operating on the same page

 
Identify and address operational issues faster

With data about what work is or isn’t completed across every store, leaders can easily see what the top issues are for each store, different regions, and system-wide.

Learn 3 easy tips for safer food in every restaurant

Common employee training and development challenges that stifle growth

Your people are one of the most critical factors that will determine your success as a brand. As your organization grows, it requires new tools to get new team members shift-ready quickly, to fuel the growth of future leaders, to nurture the culture that you’ve created in previous locations, and to continue making customers happy in every new location.

 

x Onboarding new employees is inconsistent and/or not enforced  

x Different stores performing work in different ways, impacting customer experiences

x No clear career development paths for employees to guide them into new positions or management

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Learn how Jersey Mike's ensures consistency in training, whether a store is in Alabama or Alaska

How to drive location growth by improving employee training and development

Get employees shift-ready faster

Deliver better guest experiences by getting new team members onboarded quickly.

How to get (and keep) your team’s attention during restaurant training

Ensure compliance from every employee on harassment training, food safety, and more

Make it easier for employees to stay up to date on compliance training and reduce liability and risk for HQ.

Watch the video to learn how SPB Hospitality enhances the learning experience for all team members

 
Improve employee retention

Nurture their growth with certifications and development tracks to become managers.

How to use training programs to boost retention (and why it works)

Ops Excellence Scorecard

Strategic tips and to-dos to help your brand grow confidently

Get the Restaurant Ops Excellence Scorecards to measure your confidence and get key tips for improving operations.

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Here are some different ways you can use these scorecards:

• Assess your current state of operations
• Prioritize where to focus
• Create an action plan
• Guide conversations with leadership

 

Fill out the form below to access the scorecards

 

 

Let’s grow
Your organization can achieve these outcomes. Reach out to our team so we can help you move your business forward and grow confidently.

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